* You can call NHS Direct on 0845 4647 for free expert NHS health advice and information 24 hours a day (calls charged at local rates). Or you may prefer to log onto www.nhsdirect.nhs.uk

* Your local pharmacist will be able to give you free health advice and you do not need an appointment. Many pharmacies operate extended hours on a rota basis. For details call NHS Direct on 0845 4647.

* If you have any concerns or queries about accessing local health services, please contact the Patient Advice and Liaison Service (PALS) on 0800 013 0251